About two years ago when two friends and I were flying from London to Majorca we had the choice of Ryanair. One friend was vehemently against it and I soon heard from others that it was best to stay away. Obviously someone is being lured by the siren call of cheap tickets because the company is still in business.
The Times online has a prolific listing of articles detailing Ryanair's infamous customer service. Whether it is an excerpt from Paul Kilduff's book 'RuinAir' which stemmed from being stranded by the airline or the story of how Ryanair officials accused members of a steel drum band of being terrorists, you will vacillate between shock, horror, and laughter [at the insanity of it all].
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